- Category: Terms
With the exception of custom wall stickers, you can return unused products, for any reason, within 15 days of the date you have received them. BabyGraphics will give you a voucher for the full value of your payment (including the shipping fee) to be used on www.baby-graphics.com or we will refund your payment to your PayPal account minus the original shipping fee.
To Request a Return:
Contact us using the contact form to request a return authorization number (RA). Your return authorization number will be issued via email. Merchandise can be then returned within 30 days, via a shipper of your choice, to the following address:
90/4 Calarasilor St.
Once we have received your merchandise in unused condition, we will issue your voucher or refund (minus the shipping fee).
Defective or Damaged Products
We stand behind our products! BabyGraphics will replace any wall decals that are damaged or otherwise made unusable due to manufacturing defects or damaged during shipping. Please contact us to request a replacement within 15 days of receiving your original purchase.
Custom Wall Decals
BabyGraphics cannot accept returns for custom wall decals due to their unique nature. We strive to make & print your custom products respecting all your requests, and in case of significant customization will provide you a mock-up before printing your order.
A replacement will be shipped free of charge in case of a manufacturing defect or shipping damage.